Privacy policy

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Last updated: June 23, 2026

This Privacy Policy explains how DogGenius collects, uses, stores and protects personal data when you use the DogGenius mobile application, the website doggenius.app, and related services.

DogGenius is operated by Elouan Capelle EI, a French individual business operating under the commercial name Seros, registered under SIREN 105975239 and SIRET 10597523900010, located at 61 Rue de Lyon, 75012 Paris, France.

For any privacy-related question, you can contact us at:
contact@doggenius.app

  1. Who is responsible for your data?

The data controller is:

Elouan Capelle EI
Commercial name: Seros
SIREN: 105975239
SIRET: 10597523900010
Address: 61 Rue de Lyon, 75012 Paris, France
Email: contact@doggenius.app
Phone: +33 7 88 73 43 10

This means that Elouan Capelle EI determines why and how your personal data is processed in relation to DogGenius.

  1. What data we collect

Depending on how you use DogGenius, we may collect the following categories of data.

2.1 Account data

When you create or use an account, we may collect:

  • your email address;

  • your name or display name, if provided;

  • your authentication method, such as Apple, Google, email, or anonymous account;

  • your user ID;

  • account creation date;

  • account status;

  • login and authentication information.

If you use DogGenius anonymously, we may still create a technical user ID to save your progress, purchases, dog profile and test results.

2.2 Dog profile data

To provide the DogGenius experience, we may collect information about your dog, including:

  • dog name;

  • breed;

  • age;

  • sex;

  • profile picture, if you upload one;

  • answers given during onboarding;

  • cognitive test results;

  • scores, progress and rankings;

  • usage history related to tests, games and results.

Dog-related information is linked to your user account.

2.3 Test and app usage data

We may collect data about how you use the app, including:

  • tests started and completed;

  • answers and results;

  • unlocked content;

  • daily games completed;

  • app screens viewed;

  • buttons tapped;

  • language preference;

  • notification preferences;

  • app interactions used to improve the product.

2.4 Technical and diagnostic data

We may collect technical data to keep the app secure, stable and functional, including:

  • device type;

  • operating system;

  • app version;

  • device identifiers;

  • IP address or approximate location derived from technical signals;

  • crash logs;

  • performance data;

  • error reports;

  • diagnostics;

  • security logs.

2.5 Subscription and purchase data

DogGenius offers paid subscriptions through Apple App Store and Google Play.

We do not collect or store your full payment card details.

We may collect or receive limited purchase-related information, including:

  • subscription status;

  • product purchased, such as monthly or yearly DogGenius Elite;

  • purchase date;

  • renewal date;

  • expiration date;

  • store transaction identifiers;

  • RevenueCat customer identifier;

  • entitlement status;

  • refund, cancellation or billing status when provided by Apple, Google or RevenueCat.

Payments are processed by Apple App Store or Google Play, not directly by DogGenius.

2.6 Notification data

If you allow push notifications, we may process:

  • your push notification token;

  • your device language;

  • your time zone;

  • your notification preferences;

  • notification delivery and interaction data.

You can disable push notifications at any time in your device settings.

2.7 Website data

When you visit doggenius.app, we may collect website usage data, including:

  • pages visited;

  • approximate location;

  • device and browser information;

  • IP address;

  • referral source;

  • interactions with the website;

  • cookie and analytics data, where permitted.

We may use Google Analytics to understand website traffic and improve our website. For more details, please read our Cookie Policy.

2.8 Support data

If you contact us, we may collect:

  • your email address;

  • your message;

  • any information you choose to provide;

  • technical information needed to understand and solve your request.

  1. Why we use your data

We use your data for the following purposes:

  • to create and manage your account;

  • to save your dog profile;

  • to run cognitive tests and show results;

  • to personalize the experience;

  • to provide free and premium features;

  • to manage subscriptions and purchases;

  • to restore purchases;

  • to send notifications if you accepted them;

  • to improve the app and website;

  • to fix bugs and crashes;

  • to secure the service;

  • to answer support requests;

  • to comply with legal obligations;

  • to prevent fraud, abuse or misuse.

  1. Legal bases under the GDPR

If you are located in the European Economic Area, we process your personal data under the following legal bases:

  • Contract: when processing is necessary to provide the app, your account, your dog profile, test results, premium access and subscriptions.

  • Consent: when you accept push notifications, analytics cookies where required, or optional features that require consent.

  • Legitimate interest: when we improve the app, prevent abuse, secure the service, analyze technical performance and fix bugs.

  • Legal obligation: when we must keep certain records or respond to lawful requests.

  1. Who we share data with

We do not sell your personal data.

We may share limited data with trusted service providers that help us operate DogGenius, including:

  • Firebase / Google Cloud, for authentication, database, storage, analytics, notifications and app infrastructure;

  • Firebase Crashlytics, for crash reporting and diagnostics;

  • Google Analytics, for website analytics;

  • RevenueCat, for subscription and entitlement management;

  • Apple App Store, for iOS purchases and subscriptions;

  • Google Play, for Android purchases and subscriptions;

  • Framer, for website hosting;

  • IONOS, for domain name, email or technical services related to doggenius.app;

  • legal, accounting or administrative providers, if necessary;

  • public authorities, if required by law.

These providers only receive the data needed to perform their services.

  1. International data transfers

Some of our service providers may process data outside the European Economic Area, including in the United States or other countries.

When such transfers occur, we rely on appropriate safeguards, such as adequacy decisions, Standard Contractual Clauses, data processing agreements, or other mechanisms recognized under applicable data protection laws.

  1. How long we keep data

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

In general:

  • account data is kept while your account exists;

  • dog profile data and test results are kept while your account exists or until deletion is requested;

  • subscription data is kept as long as needed to manage access, restore purchases, handle disputes, and comply with legal obligations;

  • support messages may be kept for up to 3 years after the last contact;

  • technical logs, crash reports and analytics data are kept for a limited period depending on the provider settings and operational needs;

  • legal or accounting records may be kept for the duration required by applicable law.

When you delete your account, we delete or anonymize personal data associated with your account, unless we are required or allowed to keep certain data for legal, security, fraud prevention or accounting reasons.

  1. Account deletion

You can request deletion of your DogGenius account and associated personal data.

You may do this:

Deleting the app from your device does not automatically delete your account or cancel your subscription.

If you purchased a subscription through Apple App Store or Google Play, you must cancel it through Apple or Google. DogGenius cannot directly cancel subscriptions managed by Apple or Google on your behalf.

  1. Your rights

Depending on your location, especially if you are in the European Economic Area, you may have the right to:

  • access your personal data;

  • correct inaccurate data;

  • request deletion of your data;

  • object to certain processing;

  • request restriction of processing;

  • request portability of your data;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with a data protection authority.

In France, you may contact the CNIL:
https://www.cnil.fr

To exercise your rights, contact us at:
contact@doggenius.app

We may need to verify your identity before answering certain requests.

  1. Security

We use reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse or alteration.

However, no digital service can be guaranteed to be 100% secure. You are responsible for keeping your account credentials confidential and for using a secure device.

  1. Children

DogGenius is not intended for children below the minimum age required by applicable law to use online services without parental consent.

If you believe that a child has provided us with personal data without appropriate consent, please contact us at:
contact@doggenius.app

  1. Photos and user content

If you upload a dog photo or other content, you are responsible for ensuring that you have the right to upload it.

You should avoid uploading photos containing identifiable people, sensitive information, addresses, documents, or anything unrelated to your dog.

  1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in the app, legal requirements or service providers.

The latest version will always be available on:
https://www.doggenius.app/privacy-policy

If we make significant changes, we may notify you through the app, website or email where appropriate.

  1. Contact

For any question about this Privacy Policy or your personal data, contact:

Elouan Capelle EI
Commercial name: Seros
Email: contact@doggenius.app
Phone: +33 7 88 73 43 10
Address: 61 Rue de Lyon, 75012 Paris, France